#671
(10-09-2016, 04:54 PM)Pete123 Wrote: The OneBlade folks are not suited to be in the luxury goods business in my opinion.  It feels to me like they are pushing so hard to maximize profit that they are killing the goose that laid the golden egg.

I think they had the hubris to think they could replicate the Gillette business model again and get people to purchase blade subscriptions. They tried to get rights to be the only distributor of Feather SEs

With the internet and availability of buying blades overseas that did not pan out so they are foundering about...Just my 2 cents
#672

Member
Nashville, TN
Well, if you Google 'oneblade razor review' all the links on the first page are good ones.
#673

Administrator
Philadelphia, PA
(This post was last modified: 10-09-2016, 08:07 PM by andrewjs18.)
thanks for confirming my beliefs regarding the blade smile, gents. I had originally wrote that in my post with the photos, then edited it because I thought maybe I was just seeing things at like 2am..or maybe it was me hoping I didn't see things...

I'm just going to request a full refund and be done with them..I don't have time to keep playing these games and they cleary don't care about QC their razors before sending them out. oh well, their loss!

Blade4vor, bakerbarber, Michael P and 2 others like this post
Tu ne cede malis, sed contra audentior ito.
#674
(This post was last modified: 10-09-2016, 09:19 PM by Blagoja Rajevski.)
(10-09-2016, 08:04 PM)andrewjs18 Wrote: thanks for confirming my beliefs regarding the blade smile, gents.  I had originally wrote that in my post with the photos, then edited it because I thought maybe I was just seeing things at like 2am..or maybe it was me hoping I didn't see things...

I'm just going to request a full refund and be done with them..I don't have time to keep playing these games and they cleary don't care about QC their razors before sending them out.  oh well, their loss!

That would be the best thing to do. You know what, I'm sure the owner of the company reads all of this so I will say it freely, let the punishment come in. Once when it starts hurting their business and it will trust me, it will be sooner or later, they will be left with 2 choices, close up shop or step up.

Not relevant to this thread, but Mongoose did actually worse towards a customer and their sales took some damage. Its never too late to fix what you broke, this is why all these shady companies need to take away the " Money Loving " out of their system and follow the footsteps of Rockwell,Wolfman,Razorock etc. when it comes to providing what they promised.
#675
Gentlemen, why all the vitriol?

They messed up, in Andrew's case twice, now let's see if they fix it. And, if they have any business sense whatsoever, extend an apology and a token of appreciation for his patience. Some blades, some software, whatever.

I might perhaps take issue with calling the company 'shady' or predicting their impending demise. Surely this is poor customer service, especially with regard to a highly-priced, premium product, but here's my perspective:

I've bought several of these, two for myself, and a few as gifts for friends, and each of them were perfect, as they should have been.

It would make no sense whatsoever for a company that has invested so much in research and manufacturing to deliberately do things like sending out what they knew to be sub-par razors or intentionally sending out a razor in the shape that Andrew received the second time as a replacement. It would-and should-hurt their business. My educated guess is that they've got someone doing quality control who dropped the ball big time.

Matsilainen and Watson like this post
All the best,

Michael P
#676
(10-08-2016, 07:36 AM)andrewjs18 Wrote: here's some more photos that show the issue slightly better, I think:

[Image: isjQbya.jpg]

[Image: BYuXT3u.jpg]

[Image: MpvW6kk.jpg]

[Image: a5fa7Ru.jpg]

[Image: Zfh2D8h.jpg]

[Image: WEO30j5.jpg]

I'm out of words, Andrew.

A $300 razor, that looks like that.
I will never trust this company with my money again. NEVER EVER !!!

My A.T.T. SE1 is flawless.
Cheers, Claus from Denmark
#677
(This post was last modified: 10-09-2016, 09:53 PM by grim.)
(10-09-2016, 09:42 PM)Michael P Wrote: Gentlemen, why all the vitriol?

There has been vitriol toward the company since it started in multiple forums. Its easy to cast stones when the founder has been fined. Its much harder to accept the fact that many companies that we all buy from, such as Intel, Ford, GM, VW, Honda, P&G, many pharmas, etc. have also been fined for civil reasons and I believe it hypocritical, if, for example, you are typing or reading this using an Intel chip or drove today in a GM, Ford, Honda, or VW car and cast these stones. There is also a lot of hatred for "the hinge" and "its too easy to use" and "the cost". But here are some facts.

1. If you paid full price, then you didn't do your due diligence. Since its inception, more or less, they have been continually on sale. Its easy to find. You just have to do some diligence.

2. There is no monopoly on blades. Yesterday Maggards had 585 for sale, thats 5,850 individual blades. Try a Blade has them for sale as well and has for months

Buy it, don't buy it, it doesn't matter. They will succeed or fail on their own merits. If QC is bad, then they make it right. The consumer chooses.

Michael P likes this post
#678
(10-09-2016, 09:42 PM)Michael P Wrote: Gentlemen, why all the vitriol?

They messed up, in Andrew's case twice, now let's see if they fix it. And, if they have any business sense whatsoever, extend an apology and a token of appreciation for his patience. Some blades, some software, whatever.

I might perhaps take issue with calling the company 'shady' or predicting their impending demise. Surely this is poor customer service, especially with regard to a highly-priced, premium product, but here's my perspective:

I've bought several of these, two for myself, and a few as gifts for friends, and each of them were perfect, as they should have been.

It would make no sense whatsoever for a company that has invested so much in research and manufacturing to deliberately do things like sending out what they knew to be sub-par razors or intentionally sending out a razor in the shape that Andrew received the second time as a replacement. It would-and should-hurt their business. My educated guess is that they've got someone doing quality control who dropped the ball big time.

Problem is it's two strikes and out.

First the blade smile issue, then twice sending Andrew a faulty razor.

For me this is enough to boycot the company.

A luxury company should know 110% to make sure to triple check Andrews new razor, before shipping it to him as a replacement razor.

Michael P likes this post
Cheers, Claus from Denmark
#679
(10-09-2016, 09:52 PM)grim Wrote:
(10-09-2016, 09:42 PM)Michael P Wrote: Gentlemen, why all the vitriol?

There has been vitriol toward the company since it started in multiple forums. Its easy to cast stones when the founder has been fined. Its much harder to accept the fact that many companies that we all buy from, such as Intel, Ford, GM, VW, Honda, P&G, many pharmas, etc. have also been fined for civil reasons and I believe it hypocritical, if, for example, you are typing or reading this using an Intel chip or drove today in a GM, Ford, Honda, or VW car and cast these stones. There is also a lot of hatred for "the hinge" and "its too easy to use" and "the cost". But here are some facts.

1. If you paid full price, then you didn't do your due diligence. Since its inception, more or less, they have been continually on sale. Its easy to find. You just have to do some diligence.

2. There is no monopoly on blades. Yesterday Maggards had 585 for sale, thats 5,850 individual blades. Try a Blade has them for sale as well and has for months

Buy it, don't buy it, it doesn't matter. They will succeed or fail on their own merits. If QC is bad, then they make it right. The consumer chooses.


Almost people in this thread that are speaking poorly of the company have first hand bad experiences.


Sent from my iPhone using Tapatalk

Michael P likes this post
#680
(This post was last modified: 10-09-2016, 11:21 PM by grim.)
(10-09-2016, 10:26 PM)RSP1 Wrote: Almost people in this thread that are speaking poorly of the company have first hand bad experiences.

How many is that? Of the 682 posts here, how many people have a bad experience with the company? 5? What percentage is that of ALL customers? And then what percentage of ALL customers have similar experiences with other companies. How about some perspective?

Take a poll.

And then of that numbers, so what? They sort it out and move on. So move on. Buy, don't buy, it won't matter a bit. They will succeed or fail based upon how they do.

Michael P likes this post


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