Your thoughts on OneBlade

here's the email I just sent:

Hi,

I received my replacement OneBlade yesterday and it's DEFINITELY not up to the standards of a $300 razor.  Upon opening the box that the razor comes in, I saw gouges and nicks in the razor's head where the razor blade gets inserted...it's also rough to the touch.  I expect a totally flawless razor for $300 (I bought it on sale for $200).

The real irony in this is that when your CEO did an interview with Mark of sharpologist.com (http://sharpologist.com/2016/09/interview-oneblade.html), he talked about an F-150 getting you from point A to B just fine, but a Porsche and the like giving you greater enjoyment out of the trip.  Why, then, do you keep sending me F-150s to 'drive' when at the price you're asking people to pay, I should be getting a Porsche?  This will be my second razor from you that had flaws and defects.

Please view these photos here to see what I'm talking about:
https://imgur.com/a/KcBuq
https://imgur.com/a/GteEA

Why should I have to QC a $300 razor?!?!?!?  I didn't even bother loading a blade to see if it smiled at all...

What can we do to rectify this situation?  This is my second razor from you.  The first razor has such a severe blade smile that I'm fairly sure you knew existed (even telling someone that it was part of the design) that the center of the blade almost touched the bottom of the head where the blade sits.  The replacement razor you sent out looks like it was dropped or had a very poor machining job.

To say I'm disappointed is an understatement.  

Thanks,

Andrew

Andrew I know my comment is probably not going to make it any better considering your email but just out of curiosity if you don't mind put a blade in it and see if it smiles again. That final finish on the razor is not acceptable for $300 razor, heck not even for a $200 razor....

Something tells me this is not machined razor. I always had on my mind to maybe one day order this razor just because it can accept modified GEM blades, but as this thread progresses that will never happen.

I did order the Supply provision version 2 injector (3 plates) razor and I know its not machined but instead is MIM molded, minor machining and that's why I paid $75 shipped for it, that's a fair price for non machined SS razor + additional plates, not fair paying $300 for non adjustable MIM mold SS razor.

here's the email I just sent:

Hi,

I received my replacement OneBlade yesterday and it's DEFINITELY not up to the standards of a $300 razor.  Upon opening the box that the razor comes in, I saw gouges and nicks in the razor's head where the razor blade gets inserted...it's also rough to the touch.  I expect a totally flawless razor for $300 (I bought it on sale for $200).

The real irony in this is that when your CEO did an interview with Mark of sharpologist.com (http://sharpologist.com/2016/09/interview-oneblade.html), he talked about an F-150 getting you from point A to B just fine, but a Porsche and the like giving you greater enjoyment out of the trip.  Why, then, do you keep sending me F-150s to 'drive' when at the price you're asking people to pay, I should be getting a Porsche?  This will be my second razor from you that had flaws and defects.

Please view these photos here to see what I'm talking about:
https://imgur.com/a/KcBuq
https://imgur.com/a/GteEA

Why should I have to QC a $300 razor?!?!?!?  I didn't even bother loading a blade to see if it smiled at all...

What can we do to rectify this situation?  This is my second razor from you.  The first razor has such a severe blade smile that I'm fairly sure you knew existed (even telling someone that it was part of the design) that the center of the blade almost touched the bottom of the head where the blade sits.  The replacement razor you sent out looks like it was dropped or had a very poor machining job.

To say I'm disappointed is an understatement.  

Thanks,

Andrew

Andrew I know my comment is probably not going to make it any better considering your email but just out of curiosity if you don't mind put a blade in it and see if it smiles again. That final finish on the razor is not acceptable for $300 razor, heck not even for a $200 razor....

Something tells me this is not machined razor. I always had on my mind to maybe one day order this razor just because it can accept modified GEM blades, but as this thread progresses that will never happen.

I did order the  Supply provision version 2 injector (3 plates) razor and I know its not machined but instead is MIM molded, minor machining and that's why I paid $75 shipped for it, that's a fair price for non machined SS razor + additional plates, not fair paying $300 for non adjustable MIM mold SS razor.

I'll load a blade into the razor when I get home from work tonight.

With Porter Stansberry's record would you expect anything else but hype and a con? I didn't.

I was trying to give them the benefit of the doubt, though their behavior since problems have come to light really support what you say in my way of thinking.

thanks bud

here's photos of the replacement oneblade with a feather blade loaded (used blade)...to me it doesn't look too bad.

It still looks like a slight smile. It shouldn't have a bend at all. I can't believe this is what they sent you as a replacement. They're treating everybody like we're all ignorant right now.


Sent from my iPhone using Tapatalk

Thanks Andrew, yea that thing still smiles... This should not happen considering the SE blades are thick and sturdy. I'm starting to think that maybe they changed manufacturer and went with another one who is cheaper. Whatever went wrong with the manufacturing process I hope they fix it down the road

Blagoja Rajevski, I can't remember if I put it in this thread, though my best guess is that they changed manufacturers to save money. Their claim that they were trying to use a better material doesn't add up for me.

The OneBlade folks are not suited to be in the luxury goods business in my opinion. It feels to me like they are pushing so hard to maximize profit that they are killing the goose that laid the golden egg.

The part that isn't know to me is how many of their sales come from folks who are new to wet shaving compared experienced people.

I was introduced to wet shaving when my ex wife bought a OneBlade for me as a gift. Their marketing is geared toward folks that have not wet shaved before.

Blagoja Rajevski, I can't remember if I put it in this thread, though my best guess is that they changed manufacturers to save money. Their claim that they were trying to use a better material doesn't add up for me.

The OneBlade folks are not suited to be in the luxury goods business in my opinion. It feels to me like they are pushing so hard to maximize profit that they are killing the goose that laid the golden egg.

The part that isn't know to me is how many of their sales come from folks who are new to wet shaving compared experienced people.

I was introduced to wet shaving when my ex wife bought a OneBlade for me as a gift. Their marketing is geared toward folks that have not wet shaved before.

I think this is what they're hoping their target stays, and too much bad press doesn't get out. Experienced wet shavers will know something is off and not shell out $300 for something like this.


Sent from my iPhone using Tapatalk

Thanks Andrew, yea that thing still smiles... This should not happen considering the SE blades are thick and sturdy. I'm starting to think that maybe they changed manufacturer and went with another one who is cheaper. Whatever went wrong with the manufacturing process I hope they fix it down the road

It seems the typical product without quality control.