#851
(12-16-2016, 05:41 PM)celestino Wrote:
(12-16-2016, 04:41 PM)Nuki Man Wrote: I was saving up to buy one of these as a Christmas present to myself, but the issue with the defects was a turn off and now the price increase is an even bigger turn off.  By the time I pay the exchange rate to Canadian dollars and then the shipping and import duties I'd be looking at $600 or more.  I just don't want it that much to fork over that kind of cash.  I guess it really is for the rich.

I have tried two of them and you aren't missing much, really, especially, for the price they are commanding, at the moment.


You aren't missing anything at all.


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#852
Or he could be missing his favorite razor. He'll never know until he tries. That said, I too would hesitate at the price now even knowing how great it shaves for me.

grim, Freddy, Matsilainen and 1 others like this post
>>> Brian <<<
Happy beeps, buddy! Happy beeps!
#853

Administrator
Philadelphia, PA
(12-16-2016, 04:41 PM)Nuki Man Wrote: I was saving up to buy one of these as a Christmas present to myself, but the issue with the defects was a turn off and now the price increase is an even bigger turn off.  By the time I pay the exchange rate to Canadian dollars and then the shipping and import duties I'd be looking at $600 or more.  I just don't want it that much to fork over that kind of cash.  I guess it really is for the rich.

I feel you! I sold off like 15 injectors and some other razors to fund my OneBlade purchase that ended up turning into a total disaster. I still think it's a beautiful razor and I like its pivot, but I'd never spend $400 for one.

Freddy and Matsilainen like this post
Tu ne cede malis, sed contra audentior ito.
#854

Member
Nashville, TN
I wonder how they are selling at $400. It will be interesting to see if they lower the price or start having the big sales.
#855

Member
Woodstock, VT
All these razors come down to earth and reality at some point. Some sooner than later. That new Asylum RX razor going for $230 has numerous reports of the head rattling between top and bottom caps with razors getting worse by the day.

The vendor will not publicly admit there's a problem.

Anything for a buck these days.

youngunn likes this post
#856
I really enjoyed mine when I first got it last February. No issues with it and it has provided great shaves. But eventually I went back to my DE razors and now I don't use it very often. It may go up for sale if I don't start using it more often.
Al
#857

SE USER
TAMPA
I also got mine last February. I only use the gem blades now and I still love it as much as I did when I first got it. I only use the
oneblade and a mergress now after selling off my entire collection of SE's

Matsilainen likes this post
BARRY--- BBS OR BUST---- Modern Razors Only
#858
This post is about OneBlade customer service. Regarding the razor and its pricing? Consumers will decide if the price is to high or not. The company admits its not for everyone and so be it.  So customer service –

I view shaving hardware as tools, as durable goods. I expect to use them and last decades. I don’t “collect” nor “display” anything. I use them. A little less than a year ago, I decided I wanted a large brush but not one with short bristles. I also had settled on a Thater, which seemed to have a good reputation. The shaving brush OneBlade sold fit the bill. It’s a 28mm knot Thater with 60mm bristles, a big brush which I thought suitable for both bowl or face lathering. It was IMO overpriced but that’s the price of being an early adopter. This version of a Thater does not appear to be sold elsewhere.  This is the brush I received.

[Image: i-pmNjHmj-M.jpg]

I read the directions, followed them, and kept the box. I know most people don’t read directions and their VCR, yes VCR, is still blinking 12:00. Don’t put it in hot water, don’t mash it, use paintbrush strokes, etc. After watching youtube videos,  I saw people mashing brushes all the time and vowed not to do that, it seems abusive.

For the first dozen or so uses, the brush shed maybe 5 or so hairs each use. I figured this normal as I had read that early shedding was normal as all the loose hairs haven’t been removed. Since Thater’s are made by hand (hmm, I guess that makes them “artisan”), I thought that normal. Over the summer the shedding got worse and worse to the point of 10+ hair loss each use. Although I had no idea what might be considered normal. I read this

“As with any hand-made product, there is a possibility that a brush that is shedding hair could have a defective knot; however, don't rush to judgment. Many good brushes are too quickly condemned.  … it is very common to find a few hairs falling loose from the brush during or after shaving within the first three months. ….

It is common for this period to last as long as three months of regular use, often losing three to four hairs at a time, before the shedding should settle down permanently. … the knot of the average shaving brush contains thousands of individual badger hairs means that this very small percentage will likely cause no noticeable effect on the brush's density or performance qualities. On the other hand, if a brush is losing an excessive number of hairs, such as ten or more hairs per shave on a regular basis or clumps of hair are coming loose from the handle, then contact your retailer to discuss the possibility that the brush may be defective.”


Since the brush had entered the 10+ range, I had enough.  The warranty period from Thater is two years. To make a long story short, I called OneBlade support. Over the Holidays I had a new Thater in my hand in ~3 weeks from contacting them. Customer service was quick, had little wait on the phone, professional, and did not hesitate to send a new one. They did a good job. Here is the new one.

[Image: i-hs8wCdr-M.jpg]

The handle is a bit darker and on the butt the have rebranded it (this is different)

[Image: i-tcgQjnv-M.jpg]

Its lost maybe 5 hairs total on the first two uses and after than none. I've used it about 8 times. Maybe this helps someone or not, but that was my experience with customer service and I would not hesitant to say they were professional, courteous, and reasonably quick in response. And since they need to recoup any loss from Thater, its more complicated than if it were their own product. Was the initial cost worth it? No but I knew that. Is the current cost worth it? IMO, yes, its consistent with the cost of wooden handle Thaters. I don't have a vast experience across multiple brands but its very soft and works well.

bakerbarber, jmudrick and Len like this post
#859
I like the handle but considering the vendor, I probably don't want to ask the price.

wyze0ne likes this post
#860
The price is consistent with the going rate of wood handled Thaters. Ex. https://straightrazordesigns.com/collect...8868772743 That's a 24 mmm knot. Just look it up.


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