Rockwell Razors Business Model

I did edit my post. However even in its original form it was not an attack. Maybe a bit strong which is why I toned it down.

just an aside, this shaving forum is the most open forum in terms of what is discussed out of any shaving forum out there.

+1

And that is what I love most about this place! Thank you andrewjs18 , and let that never change!

we don't plan on it.

I did edit my post. However even in its original form it was not an attack. Maybe a bit strong which is why I toned it down.

if you told me you were looking forward to meeting me at an event where you'd like complain to me face to face about something I do with my business (just as an example), I wouldn't be too thrilled to meet with you.

I'm definitely happy to discuss this with any forum members in detail on April 4th.

I'm looking forward to it, Gareth

Constructive criticism is always healthy, complaining about a product just because you don't like the owner of the product or have a back door agenda, that's a different story.

if you told me you were looking forward to meeting me at an event where you'd like complain to me face to face about something I do with my business (just as an example), I wouldn't be too thrilled to meet with you.

Yet people do it to teachers and coaches all the time and that's ok>> Why should business owners miss out on that fun....??

just an aside, this shaving forum is the most open forum in terms of what is discussed out of any shaving forum out there.

+1

And that is what I love most about this place! Thank you andrewjs18 , and let that never change!

we don't plan on it.  

I did edit my post. However even in its original form it was not an attack. Maybe a bit strong which is why I toned it down.

if you told me you were looking forward to meeting me at an event where you'd like complain to me face to face about something I do with my business (just as an example), I wouldn't be too thrilled to meet with you.

Well, there are ways to talk about it. No business is perfect.

I would be happy to meet with someone under those circumstances. It would be a great opportunity to clear the air and resolve any misconceptions.

I don't quite understand the level of disdain and aggression towards a small merchant when they're not forcing anyone to buy their products.  if I don't like the business practices a merchant has to offer, I'll simply move on and take my money with me.

we're not going to allow personal attack on this forum.  please leave that to some other venue...

I would be happy to meet with someone under those circumstances. It would be a great opportunity to clear the air and resolve any misconceptions.

I agree with both of these posts.  We have exactly Stephen's opportunity at the AMA.  Let's keep it civil and I think we can air a lot of grievances in an incredibly constructive manner.  Also, though, no matter what one thinks of Gareth's business model, let's see what he has to say about his upcoming product.  It may turn out to be something you are interested in even if you are willing to wait until you can just order it and have it arrive several days later.  I want to learn about upcoming razors from Rockwell as well as why he uses the business model he does.  I feel the same about any product from a merchant, especially an artisan who may not have the selling advantages of a major corporation.

Constructive criticism is always healthy, complaining about a product just because you don't like the owner of the product or have a back door agenda, that's a different story.

of course, and I don't think anyone is saying it's not.

if you told me you were looking forward to meeting me at an event where you'd like complain to me face to face about something I do with my business (just as an example), I wouldn't be too thrilled to meet with you.

Yet people do it to teachers and coaches all the time and that's ok>>  Why should business owners miss out on that fun....??

I believe there's a difference between speaking to someone who teaches your child (most often without any other options available to most families) versus someone that sells safety razors, where there's hundreds of options out there.

Constructive criticism is always healthy, complaining about a product just because you don't like the owner of the product or have a back door agenda, that's a different story.

of course, and I don't think anyone is saying it's not.  

if you told me you were looking forward to meeting me at an event where you'd like complain to me face to face about something I do with my business (just as an example), I wouldn't be too thrilled to meet with you.

Yet people do it to teachers and coaches all the time and that's ok>>  Why should business owners miss out on that fun....??

I believe there's a difference between speaking to someone who teaches your child (most often without any other options available to most families) versus someone that sells safety razors, where there's hundreds of options out there.

Mine was more a general statement.