Wolf Whiskers Shaving Brushes

BTW, Hector is a wonderful customer. We just had a differing opinion that has been cleared up. I believe it is an amicable parting. I am always thankful for every purchase no matter how small.

Peter, I do not own one of your brushes.  However, after reading this, Wolf Whiskers is certainly on the radar.

Hector, I sincerely hope that you will reconsider your position.  I, for one, would rather deal with a hard working honorable person who is trying his best to please as many as possible than deal with an artisan who is rude (and, unfortunately, there are one or two) or some conglomerate who can get a product to me in a timely manner but just considers me a cog in its machine.

I am number 160 on the list and I'm not going to complain about it. I'm not sure exactly where I fall in the loyalty list, but I'd guess I'm towards the top. I don't ask nor expect preferential treatment . With 13 WW brushes, I can easily wait my turn.


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I am number 160 on the list and I'm not going to complain about it. I'm not sure exactly where I fall in the loyalty list, but I'd guess I'm towards the top. I don't ask nor expect preferential treatment .  With 13 WW brushes, I can easily wait my turn.


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Tis all a silly topic. This list as it is shown on waitlistr.com will all be done by late June pending good health for me and my loved ones. There is no worries guys and gals.

I am starting on this list on the very day after Easter. I don't want to take any focus away from Easter by sending out order forms to those on the top of the list. Here, you can all track it here. https://www.waitlistr.com/lists/show/357 and see that I can keep to my word. People will be removed from the list as soon as they have placed an order.

I, for one, would rather deal with a hard working honorable person who is trying his best to please as many as possible than deal with an artisan who is rude (and, unfortunately, there are one or two) or some conglomerate who can get a product to me in a timely manner but just considers me a cog in its machine.

Freddy, I have my moments when I might come across a little rude, but I am working on it. I try not to be, but I certainly have some faults.

Just for some outside perspective on this, that you don't prioritize repeat customers is actually a big plus in my book. As someone who has not yet ordered from your company, if I should choose to do so, one barrier for me would have be been the knowledge that someone could cut in line at any time, thus extending my wait time.

That would annoy me. I think your way of not prioritizing repeat customers is much more fair (and effective in drawing in new customers) than the alternative.

I have been considering putting my name down for a Wolfman razor when the list reopens however if it is the case and I'm not saying it is , that "loyal" customers get bumped up the list at the expense of others purely because they have bought previously (regardless of how many purchases) then I have to say I will need to reconsider going on the Wolfman list. Same goes with the WW brushes , I do not own one but I have been considering making a purchase when possible and I feel overall it is fairer to simply be a "first come first served" system.

I understand what people mean by return business rewards etc but these are custom made items that can't be knocked out in a short period of time and as I can see from this thread alone ; return customers are purchasing 3 or 4 brushes in non consecutive orders. This would mean first time buyers could get to a point were they would have no reasonable idea of when they would have a chance to have their brush made. If this scenario meant that a new customer had to wait a couple of days longer , maybe so but I could only imagine this could add months to the finish date of a first time buyers order.

I appreciate the points being mentioned on both sides but it is worth mentioning that yes , business is business but not all businesses are the same and not all business models new or old can apply to all businesses particularly in this era or sphere of custom made artisan commerce. Just my opinion though.
Will

I, for one, would rather deal with a hard working honorable person who is trying his best to please as many as possible than deal with an artisan who is rude (and, unfortunately, there are one or two) or some conglomerate who can get a product to me in a timely manner but just considers me a cog in its machine.

Freddy,  I have my moments when I might come across a little rude, but I am working on it.  I try not to be, but I certainly have some faults.

And don't we all.  I should think perfection would be a bear to maintain.

And don't we all.  I should think perfection would be a bear to maintain.

At least one burden I won't need to worry about...

Speak for yourselves on perfection gents . *adjusts monocle*

But in all seriousness, it's no big deal. I'm glad Wolf Whiskers is passionate about his business and the way he runs it.

And well said 1morepasswill!