Santal Auster New Release Date: March 14

"I was merely providing feedback as to how I feel it would would work best for me as a customer."

I love this quote, as in everyone's mind they feel the same way, and it never works out in real play.

As an example back when RR was releasing a limited 100 or so razors at a time people were furious that he didn't wait til he had a higher production before release, then when he announced he was going to wait to release the new Mamba but not until there was a large inventory of 1200+ razors, but then again there were scads of complaints because he didn't release them sooner in smaller batches.

So back to your  quote it doesn't matter what a vendor does, but a lot of people feel (in my opinion) it would would work best for me as a customer.


Back to the topic, I am looking forward to hopefully obtaining these, if not, it isn't  a huge deal as I have a lot of CL, and DG product's and am very pleased with the collaboration of the two, and there is always the BST.

I'm not sure what you mean. What other kind of feedback could I possibly have?  I can't speak for anyone other than myself.  I think measured, constructive and respectful customer feedback is essential to any customer facing business, don't you?  I asked a fair question and got a detailed, thoughtful response.  My understanding has increased and I think hawns  knows me well enough to appreciate my comments and not read more into them than is there.

Cheers,
Marko

Nothing against you Marko.

Okay, I thought it was self explanatory, what I meant was the vendor can not satisfy everyone, as someone will always have an issue especially when there is a supply and demand issue which is also compounded when the vendors products are well received.

No matter what they do they won't be able to please everyone, and every situation listed will still pee off some people.

Not sure how else to put it

"I was merely providing feedback as to how I feel it would would work best for me as a customer."

I love this quote, as in everyone's mind they feel the same way, and it never works out in real play.

As an example back when RR was releasing a limited 100 or so razors at a time people were furious that he didn't wait til he had a higher production before release, then when he announced he was going to wait to release the new Mamba but not until there was a large inventory of 1200+ razors, but then again there were scads of complaints because he didn't release them sooner in smaller batches.

So back to your  quote it doesn't matter what a vendor does, but a lot of people feel (in my opinion) it would would work best for me as a customer.


Back to the topic, I am looking forward to hopefully obtaining these, if not, it isn't  a huge deal as I have a lot of CL, and DG product's and am very pleased with the collaboration of the two, and there is always the BST.

I'm not sure what you mean. What other kind of feedback could I possibly have?  I can't speak for anyone other than myself.  I think measured, constructive and respectful customer feedback is essential to any customer facing business, don't you?  I asked a fair question and got a detailed, thoughtful response.  My understanding has increased and I think hawns  knows me well enough to appreciate my comments and not read more into them than is there.

Cheers,
Marko

Nothing against you Marko.

Okay, I thought it was self explanatory, what I meant was the vendor can not satisfy everyone, as someone will always have an issue especially when there is a supply and demand issue which is also compounded  when the vendors products are well received.

No matter what they do they won't be able to please everyone, and every situation listed will still pee off some people.

Not sure how else to put it

No problem, sometimes things don't appear as clear as they subsequently turn out to be. There is no doubt that a vendor / artisan will never satisfy everyone which is why they should ensure that they do what works for them. Wolfman Razors is a case in point.

Wow.  I really had no idea.  I suppose if you want to look on the bright side, if you're garnering this level of attention, you have truly arrived as an artisan.

Yeah, it's a new thing for me to deal with this kind of thing and I probably didn't handle it with the grace one would expect. My apologies for boiling over a bit. I'm a bit frazzled and sleep deprived, but that doesn't mean I can't stay civil.

Actually, I think everyone here has stayed civilized and I think that's the point.  We bring different thoughts to the table.  We castigate no one.  We learn.  Shawn has been up front on where he is and where he is taking Chatillon Lux.  All of us benefit because of it.

Shawn, keep doing what you are doiing while listening to, and answering, our varied concerns.  As far as I'm concerned, you're pulling it all together in the best possible way so thank you and thanks to all who have wondered, suggested, and questioned.  Ultimately, the very best will come from this.

What Freddy said +1

Wow.  I really had no idea.  I suppose if you want to look on the bright side, if you're garnering this level of attention, you have truly arrived as an artisan.

Yeah, it's a new thing for me to deal with this kind of thing and I probably didn't handle it with the grace one would expect. My apologies for boiling over a bit. I'm a bit frazzled and sleep deprived, but that doesn't mean I can't stay civil.

Wasn't it Mike Tyson who said "everybody has a plan until they get punched in the face." ? In time you'll laugh at the memory.

Wow.  I really had no idea.  I suppose if you want to look on the bright side, if you're garnering this level of attention, you have truly arrived as an artisan.

Yeah, it's a new thing for me to deal with this kind of thing and I probably didn't handle it with the grace one would expect. My apologies for boiling over a bit. I'm a bit frazzled and sleep deprived, but that doesn't mean I can't stay civil.

Wasn't it Mike Tyson who said "everybody has a plan until they get punched in the face." ? In time you'll laugh at the memory.

Ha! Shawn, you know that the folks posting here on this thread are among your biggest supporters. Keep up the great work. And remember that you've made this thing your career in large part, I suspect, because you love it. Don't let us cause you to doubt your decision, even for a nanosecond. Carry on, all!

https://damnfineshave.com/thread-l-l-gro...#pid197287

https://damnfineshave.com/thread-l-l-gro...#pid197287

Beautiful picture and great review as always. Thank you!

I thought I was well past the stage of getting really excited about trying a new soap, aftershave, etc.

Well, the Santal Auster arrived today and wow.

Shawn, the packaging is just first rate and the scent of the sandalwood is very pleasant, very ‘smooth’.

Looks like Scott did his usual good job on the soap and it smelled great on first whiff out of the tub. I can’t wait to try the new formulation.

I thought I was well past the stage of getting really excited about trying a new soap, aftershave, etc.

Well, the Santal Auster arrived today and wow.

Shawn, the packaging is just first rate and the scent of the sandalwood is very pleasant, very ‘smooth’.

Looks like Scott did his usual good job on the soap and it smelled great on first whiff out of the tub. I can’t wait to try the new formulation.

That's really great to hear, Michael, I'm glad we could rekindle the ol' spark Thanks so much and enjoy!

Shawn, my friend, even though a pure(ish) sandalwood scent is not what my first choice from you would be, I have to say you are a master!  You have captured so many scents that just amaze me so I simply cannot say you haven't captured a wet shaver's spirit.  Please keep doing what you are doing... it simply works.