#1,651
(This post was last modified: 04-29-2020, 05:14 PM by pork.)
(04-29-2020, 04:56 PM)Ventastic Wrote:
(04-29-2020, 04:52 PM)george1906 Wrote: All I want right now are some higher gap aluminum anodized razors or baseplates.


Sent from my iPhone using Tapatalk

164 pages of posts in this thread say "wishful thinking". He didn't mention on Instagram if the aluminium drop (just plates up to D) has been postponed as well.

I asked the question (about aluminum) on IG, but he doesn't reply.

LOOT likes this post
#1,652
Seriously, how hard is it to communicate with customers? Virtually impossible, apparently.

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#1,653

It's sharp and it cuts. I like it...
Northeast, USA
(This post was last modified: 04-29-2020, 06:35 PM by GlazedBoker.)
(04-29-2020, 04:55 PM)AQU Wrote: I did some reading through the thread, just out of interest, and some of the sentiments are funny.

It seems many people initially liked the D plate (the highest offering at release. Apparently smooth and somewhat efficient (comparisons to Rockwell R6, WR1 standard .61? Gap).

Once E and F plates came out, there was gravitation towards those, with many members preferring F. Apparently smooth but as efficient as blackbird and Timeless .95.

OC plates came out, some mixed reviews. Some people loved and believed smoother with more efficiency. Others stated SB was smoother with equal efficiency.

Then we got to SS and poor customer service and I stopped reading.

Nearly everyone stated the brass was a great deal for the quality of shaves. This led me to two questions:

1. Is the Karve still worth it at titanium price points ($350 CAD)?
2. What plates have stuck with those who still shave with it? What would you buy if you could only get one plate in titanium?

Personally, I have had no interest in purchasing another Karve razor. Not because they aren’t worth it but, rather of the inconsistencies since day one. And that was just with their only razor that was available, the Brass Karve. Mind you, for me the Brass version is an excellent razor at a phenomenal value. Shaves superbly with excellent craftsmanship and attention to details. And for the price, even a Zombie would snatch one up in a heartbeat. I’ve used plates from C on up through F in both SB/OC configurations and believe me, I have nothing but praise for the razors performance in itself. Rivals some of the best in the game without question. It’s just the lack of due diligence that Karve/CB exhibits in their efforts (or lack of) to maintain sustainability with their products and the overall feel of customer satisfaction from the initial purchase, the extremely long wait for said product and finally the inability for the business to see their errors that they themselves are creating. To me it’s like they didn’t stay grounded enough to stay the course with a product that was successful at launch. Build inventory and plant roots deep enough where you have a solid foundation. They should have stuck with their Brass razors in keeping product on hand which in turn provides stability in the market to which in a future date they could move on to the next project or product development without fear of not being able to meet customer demand. And if a sell out occurs, advise your customers and potential ones of the brief inconvenience until more product is produced and stocked. They went the opposite direction and started putting out one new product after another to meet those that wanted something in a different alloy and completely lost sight on availability. Make matters worse, they pretty much outright lied to customers on product releases and availability when that was certainly not the case.

In laymen’s terms, it’s not the product that’s bad, it’s the clusterf***s that are running the show behind said products. Brilliant engineering & design, while exhibiting galactic stupidity in running their business.

To answer your question on baseplates, C-F in either configuration would be a solid area to start with.... Good luck getting one that is if you are looking to purchase one other than Brass....

Zhang Doe, andrewjs18, LOOT and 2 others like this post
#1,654

Member
Illinois
(04-29-2020, 04:24 PM)JimmyH Wrote: Well that's a better business model. If the guy can focus on the task at hand, instead of biting off more than he can chew ....

I guess the polished razors will have to wait   Rolleyes
So its now been over a month since the polished were guaranteed to have started to ship and yet not 1 single picture, video, or any post of anyone receiving their's!!

paradox, FloridaCreekIndian, CK89 and 1 others like this post
#1,655
(04-29-2020, 06:33 PM)GlazedBoker Wrote:
(04-29-2020, 04:55 PM)AQU Wrote: I did some reading through the thread, just out of interest, and some of the sentiments are funny.

It seems many people initially liked the D plate (the highest offering at release. Apparently smooth and somewhat efficient (comparisons to Rockwell R6, WR1 standard .61? Gap).

Once E and F plates came out, there was gravitation towards those, with many members preferring F. Apparently smooth but as efficient as blackbird and Timeless .95.

OC plates came out, some mixed reviews. Some people loved and believed smoother with more efficiency. Others stated SB was smoother with equal efficiency.

Then we got to SS and poor customer service and I stopped reading.

Nearly everyone stated the brass was a great deal for the quality of shaves. This led me to two questions:

1. Is the Karve still worth it at titanium price points ($350 CAD)?
2. What plates have stuck with those who still shave with it? What would you buy if you could only get one plate in titanium?

Personally, I have had no interest in purchasing another Karve razor. Not because they aren’t worth it but, rather of the inconsistencies since day one. And that was just with their only razor that was available, the Brass Karve. Mind you, for me the Brass version is an excellent razor at a phenomenal value. Shaves superbly with excellent craftsmanship and attention to details. And for the price, even a Zombie would snatch one up in a heartbeat. I’ve used plates from C on up through F in both SB/OC configurations and believe me, I have nothing but praise for the razors performance in itself. Rivals some of the best in the game without question. It’s just the lack of due diligence that Karve/CB exhibits in their efforts (or lack of) to maintain sustainability with their products and the overall feel of customer satisfaction from the initial purchase, the extremely long wait for said product and finally the inability for the business to see their errors that they themselves are creating. To me it’s like they didn’t stay grounded enough to stay the course with a product that was successful at launch. Build inventory and plant roots deep enough where you have a solid foundation. They should have stuck with their Brass razors in keeping product on hand which in turn provides stability in the market to which in a future date they could move on to the next project or product development without fear of not being able to meet customer demand. And if a sell out occurs, advise your customers and potential ones of the brief inconvenience until more product is produced and stocked. They went the opposite direction and started putting out one new product after another to meet those that wanted something in a different alloy and completely lost sight on availability. Make matters worse, they pretty much outright lied to customers on product releases and availability when that was certainly not the case.

In laymen’s terms, it’s not the product that’s bad, it’s the clusterf***s that are running the show behind said products. Brilliant engineering & design, while exhibiting galactic stupidity in running their business.

To answer your question on baseplates, C-F in either configuration would be a solid area to start with.... Good luck getting one that is if you are looking to purchase one other than Brass....

I have no intention of buying but was just curious to see if any plates had emerged as preferences from members. Just a little conversation starter, haha. My brass experience last year was a lengthy debacle and I’m not sure if I’d go through that again with the reports circulating.

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Tony
#1,656
(04-29-2020, 06:58 PM)AQU Wrote:
(04-29-2020, 06:33 PM)GlazedBoker Wrote:
(04-29-2020, 04:55 PM)AQU Wrote: I did some reading through the thread, just out of interest, and some of the sentiments are funny.

It seems many people initially liked the D plate (the highest offering at release. Apparently smooth and somewhat efficient (comparisons to Rockwell R6, WR1 standard .61? Gap).

Once E and F plates came out, there was gravitation towards those, with many members preferring F. Apparently smooth but as efficient as blackbird and Timeless .95.

OC plates came out, some mixed reviews. Some people loved and believed smoother with more efficiency. Others stated SB was smoother with equal efficiency.

Then we got to SS and poor customer service and I stopped reading.

Nearly everyone stated the brass was a great deal for the quality of shaves. This led me to two questions:

1. Is the Karve still worth it at titanium price points ($350 CAD)?
2. What plates have stuck with those who still shave with it? What would you buy if you could only get one plate in titanium?

Personally, I have had no interest in purchasing another Karve razor. Not because they aren’t worth it but, rather of the inconsistencies since day one. And that was just with their only razor that was available, the Brass Karve. Mind you, for me the Brass version is an excellent razor at a phenomenal value. Shaves superbly with excellent craftsmanship and attention to details. And for the price, even a Zombie would snatch one up in a heartbeat. I’ve used plates from C on up through F in both SB/OC configurations and believe me, I have nothing but praise for the razors performance in itself. Rivals some of the best in the game without question. It’s just the lack of due diligence that Karve/CB exhibits in their efforts (or lack of) to maintain sustainability with their products and the overall feel of customer satisfaction from the initial purchase, the extremely long wait for said product and finally the inability for the business to see their errors that they themselves are creating. To me it’s like they didn’t stay grounded enough to stay the course with a product that was successful at launch. Build inventory and plant roots deep enough where you have a solid foundation. They should have stuck with their Brass razors in keeping product on hand which in turn provides stability in the market to which in a future date they could move on to the next project or product development without fear of not being able to meet customer demand. And if a sell out occurs, advise your customers and potential ones of the brief inconvenience until more product is produced and stocked. They went the opposite direction and started putting out one new product after another to meet those that wanted something in a different alloy and completely lost sight on availability. Make matters worse, they pretty much outright lied to customers on product releases and availability when that was certainly not the case.

In laymen’s terms, it’s not the product that’s bad, it’s the clusterf***s that are running the show behind said products. Brilliant engineering & design, while exhibiting galactic stupidity in running their business.

To answer your question on baseplates, C-F in either configuration would be a solid area to start with.... Good luck getting one that is if you are looking to purchase one other than Brass....

I have no intention of buying but was just curious to see if any plates had emerged as preferences from members. Just a little conversation starter, haha. My brass experience last year was a lengthy debacle and I’m not sure if I’d go through that again with the reports circulating.
I have tried and liked the E, F, and G SB in brass, + the same as well as the F OC in stainless and brass. If the Ti ever comes to fruition I will go for one with the EFG SB plates. I have bonus coupons @ $100 CAD since I was one of the Black Friday polished disappointed group. Maybe that could be a new shaving forum LOL !  Tongue

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#1,657
Karve has no real incentive to change the way they do things because there will always be the loyal followers who will continue purchasing no matter how much Karve screws them around. Should Karve change their ways? Absolutely. But, will they actually change? Highly unlikely because for change to occur significant motivation is required and the fact that customers continue to purchase despite poor customer service in essence minimizes the motivation for Karve to change course.... It enables him to resume doing things as planned. So, we’ll be here talking about this with each scheduled release like we have been for those previous. But I’m happy to say I’m just a spectator now.

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#1,658
I have a theory that they actually need the "gimmicks" to (pre) sell razors now. So, first it's polished SS. That process left a bad taste in people's mouths, so now it's time to move on to titanium, despite the fact the polished SS orders haven't be fulfilled. What happens after the Ti experience goes awry and leaves a bad taste in even more customers' mouths? After Ti, what do you do to persuade people to give them a shot or to buy again? Something doesn't seem right to me. Bad customer service is one thing. It just amazes me that they're not learning that people want transparency and want their questions answered honestly and in a timely manner (or at all). All this dodgy behavior doesn't look good. Personally, I wouldn't send them more money than I would be afraid to lose. I can see it going there eventually. I dunno...Hopefully I'm wrong and they're just extremely tone deaf.

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#1,659
Also, if they hired a guy specifically to be the CR rep and answer questions online, then he should do the job or they should find someone else. I have asked a couple questions on IG that have gone ignored. It's a bad look when that's the face of the brand. They either don't care or just don't get it.

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#1,660

Member
Southern US
(04-29-2020, 05:17 PM)pork Wrote: Seriously, how hard is it to communicate with customers? Virtually impossible, apparently.
I can’t believe you guys are still trying. Gluttons for punishment.....

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