Karve Shaving Co. A new DE Brass razor to market.

I don’t think Chris is dishonest at all. He’s just deeper down the rabbit hole than even he would have expected. He has to work off all the SS and polished, and rework the bad aluminum caps and get those sent out. THEN put a hold on everything other than the brass. THEN get a bunch of silver made up, sell them and stop. Then make some more and sell those. Forget aluminum, forget titanium, forget redesigning, and forget the ladies. The former are good thoughts, but just that. Remember when everybody wanted SS. Back in good old days before plastic, and aluminum. Get it cleaned up.  Baby steps in two types of razors, brass and Stainless.  The point was made several posts ago that the situation may not improve until he sees a drop in sales. Perhaps that time is now. Certainly his association with other vendors complicates the situation of guys waiting for razors. I can’t speak to that, but it’s embarrassing for this Canadian that a company began with so much promise, with the design of a great razor, and has fallen short. My only hope is he can weather this storm through sound business advice.  (Done my Canadian rant).

I don’t think Chris is dishonest at all. He’s just deeper down the rabbit hole than even he would have expected. He has to work off all the SS and polished, and rework the bad aluminum caps and get those sent out. THEN put a hold on everything other than the brass. THEN get a bunch of silver made up, sell them and stop. Then make some more and sell those. Forget aluminum, forget titanium, forget redesigning, and forget the ladies. The former are good thoughts, but just that. Remember when everybody wanted SS. Back in good old days before plastic, and aluminum. Get it cleaned up.  Baby steps in two types of razors, brass and Stainless.  The point was made several posts ago that the situation may not improve until he sees a drop in sales. Perhaps that time is now. Certainly his association with other vendors complicates the situation of guys waiting for razors. I can’t speak to that, but it’s embarrassing for this Canadian that a company began with so much promise, with the design of a great razor, and has fallen short. My only hope is he can weather this storm through sound business advice.  (Done my Canadian rant).

There is no excuse for intimating that you have stock to ship, collecting the money when you don't. 

At least he could have let the 'buyer' know that the order might not be filled for an extended period of time. 

No excuse.

I don’t think Chris is dishonest at all. He’s just deeper down the rabbit hole than even he would have expected. He has to work off all the SS and polished, and rework the bad aluminum caps and get those sent out. THEN put a hold on everything other than the brass. THEN get a bunch of silver made up, sell them and stop. Then make some more and sell those. Forget aluminum, forget titanium, forget redesigning, and forget the ladies. The former are good thoughts, but just that. Remember when everybody wanted SS. Back in good old days before plastic, and aluminum. Get it cleaned up.  Baby steps in two types of razors, brass and Stainless.  The point was made several posts ago that the situation may not improve until he sees a drop in sales. Perhaps that time is now. Certainly his association with other vendors complicates the situation of guys waiting for razors. I can’t speak to that, but it’s embarrassing for this Canadian that a company began with so much promise, with the design of a great razor, and has fallen short. My only hope is he can weather this storm through sound business advice.  (Done my Canadian rant).

There is no excuse for intimating that you have stock to ship, collecting the money when you don't. 

At least he could have let the 'buyer' know that the order might not be filled for an extended period of time. 

No excuse.

+1 Agreed. You can't advertise that a product is ready for purchase and have an add to cart option on a retail website only to state within a couple of weeks to "please be patient, I'm overloaded with orders".

Bait and wait if you ask me. Not good business sense at all. Sadly, this has been going on for the better part of nearly 2 years. Hasn't rectified the problem yet and actually has gotten worse. Until this current situation and everything else is cleared up, I won't be looking into anything from Karve.

I do hope he gets it right sooner than later......

I had the same experience twice. The latest was when Karve was offering the polished stainless steel on 11/29/19. It said add to cart so I thought this time I would have a razor shipped in about 3 days. Adding and paying for your order only meant I was on the list for current production. After over a month waiting to get shipping notice I decided to cancel my order. They promptly gave me a refund only too loose money due to exchange rates.
The only way to stop this practice of taking our money prior to production is to stop buying from them.

I had the same experience twice. The latest was when Karve was offering the polished stainless steel  on 11/29/19. It said add to cart so I thought this time I would have a razor shipped in about 3 days. Adding and paying for your order only meant I was on the list for current production. After over a month waiting to get shipping notice I decided to cancel my order. They promptly gave me a refund only too loose money due to exchange rates.
The only way to stop this practice of taking our money prior to production is to stop buying from them.

Just curious, if they went to the original paypal invoice and 'refund this payment', I don't think you'd have lost money.

If they did it with a new pypl transaction maybe that was it.

Or ... if you file a dispute with paypal instead of going to Karve directly .. maybe you would get the total you paid in spite of exchange rates ?

I might be wrong about that though.

I'm Nov 29, 2019 too. 

Still waiting of course ... and not happy about it.

^
There is a transaction fee that you'll lose when payment is refunded. Had this happen a while back on an attempted purchase of an $180 razor, and I lost $5.

^
There is a transaction fee that you'll lose when payment is refunded. Had this happen a while back on an attempted purchase of an $180 razor, and I lost $5.

Yes lost about $5 in the refund.

I am not a Redditor myself but there will be an AMA ( ask me anything) Q&A in the wetshaving group later today. That may be a good way for Karve to hear the concerns of their customer base and have some of their questions answered.

I am not a Redditor myself but there will be an AMA ( ask me anything) Q&A in the wetshaving group later today. That may be a good way for Karve to hear the concerns of their customer base and have some of their questions answered.

I’m sure they’re well aware of everyone’s complaints about shipping. I ordered a couple of Karve plates from WCS and they let me know it was a mistake because they were sold out, but they’d ship it out when it became available in January. I didn’t want to wait that long because Karve’s site said brass was in stock, so I lost out on the 20% and free shipping for those plates and decided to place the order with karve directly instead. Over a month later, there’s still no shipment in site. I just canceled my order because there’s no reason they can’t inform people that they can’t meet production. Keeping it all “in stock” and not offering even a time frame seems incredibly disingenuous.

I would go for the refund at this point, but having purchased my first Charcoal Goods (Lv 3) stainless this week, and finding to be absolutely great, I have hopes that the Karve stainless will be better than the brass ... which is great ... so I'm going to give it some time.

I know that Brian Twilley says there is no difference between the metals, brass, copper, or stainless, when it comes to the shave ... but I haven't shaved with a better DE than this Lv 3 stainless ... and I do love the CG brass razors. 

Hoping the Karve polished stainless will be worth the wait.