(This post was last modified: 06-24-2017, 11:02 PM by bambrit.)
(06-24-2017, 06:26 PM)TONE Shaves Wrote: llalm and bambrit hope you are both doing well and I hope you have both had great experiences with James at Wolfman as I have had in the past myself. This is actually why I started this thread asking about other peoples experiences with Wolfman's communication, as I am looking to replace a treasured WR1/H7 in copper that was lost and have not been able to receive communication from James whatsoever when he used to communicate with me effortlessly. I have no ill-feelings towards James at all, he's been very nice to me. I, as a customer, especially as a customer who has given him business already, am just desiring 'communication'.
I think that BadDad (Chris) is just sharing his frustration with what he feels is a strong lack of common ethics that should always be shown to an interested customer if they are inquiring about your products. I think this is his frustration because he hears about it quite a bit regarding this particular vendor, even though he's never used a Wolfman razor.
For example, If I walked onto a car lot (let's say BMW; those have been my vehicles of choice for many years now and I really love BMW's), so if I walked on to the BMW car lot wanting to purchase one of these cars, and the sales people kept telling me we'll be right with you, but never came back to help me no matter how many times I visited any of the dealerships, but yet I saw them helping other people every time, and then I shared this information with you; and then you heard from many other people that this happens to them as well, you yourselves would think twice about wanting to deal with BMW and you would voice your disappointment and opinion to people about the lack of customer service given by BMW even if you yourself never experienced it directly.
Chris is a great guy and I think that's all he is sharing in regards to Wolfman. 
Your communication is valid and motives sincere. You had dealing with James before, speak well of him and I agree that a reply is reasonable but can't be expected, nor a replacement for your lost implement ensured. James is free to conduct his business as he solely wishes and doesn't owe anyone an explanation or justification for his conduct. You can keep pursuing things and only hope that he gets the time to reply and satisfy your request one day, or may decide to just simply move-on.
My ex was once regarded personal friends with Madonna before and at the very height of her fame in the 80's. One time it was all pre-arranged that they would hang out back at Madonna's Hotel suite after her evenings concert in Toronto. After fighting thru a wall of Madonna fans outside of the hotel, being screened by front-desk manager and separately by Madonna's security detail in the lobby, security escorted in the Elevator because only they could access Madonna's floor, my ex was very politely turned away by Madonna's personal bodyguard outside her hotel suite door because Madonna had just informed him minutes earlier that she was exhausted, was retiring for the evening and NO ONE was to disturb her.
Moral of the story, was my ex disappointed? sure, but completely understanding of her friend's plight at the height of her fame and how everyone, including her wanted a piece of Madonna's time and energy. That was also the last time they ever connected but only because my ex moved-on and concluded that despite Madonna's best intentions, remaining personal friends from that point forward was difficult and not likely attainable.
