(07-08-2016, 04:46 PM)BadDad Wrote:Ok, this is a vicious cycle and it's obvious you have a lot of time to spend. No offense. I totally disagree with almost every of your claims, but I really don't have the time to respond properly.(07-08-2016, 04:41 PM)nikos.a Wrote: On the other hand, why the artisan/ vendors sell soft soaps to customers that live in areas with high temperatures during the summer period? What you say makes no sense, really.
And you can't be sure that the performance of a product that is artisan made and probably has no preservatives won't be affected by the heat. There is high possibility it will. For example, the scent can definitely change, like many characteristics of the soap itself. Many artisans can confirm that, there is no doubt on that.
And then we end up with topics just like this one, bashing a vendor for refusing to sell..."I guess their business is strong enough that they don;t care to sell to one lowly customer. This is horrible customer service...
You see where I am going with this...
This is an on-going problem,. Everyone wants someone else to take responsibility. An artisan should not be expected to monitor the weather patterns in every location a consumer orders from. That's ludicrous.
If you want to order soft soaps in the heat of summer, request, AND PAY FOR, expedited shipping. UPS or FedEx ground, where it will stay in a temperature controlled truck and arrive at your location in 24 hours or less. Require signature service so the package isnt left in the sun on the porch throughout the day.
It can be avoided, but it should not rest entirely on the artisan. Consumers DO have a responsiblity to be diligent in their purchases...
But, I'll say one last thing. When you buy a soap, you buy it also for its look. If look is not an important issue, so why this artisan makes the soap looks like pastry cream? Got it?