Member
Las Vegas, NV, USA
(09-01-2016, 07:25 AM)andrewjs18 Wrote: I'm fairly sure that they used to accept returns without any fees, as noted above. in fact, I was seriously considering buying the razor to try it out just for that simple fact alone, but because the company was so new and I hadn't known anyone who tried it and sent it back, I wasn't sure what type of hassles or hoops one would have to go through to get a successful return if they didn't like the razor.
In that other thread, it seemed that brothers was the first anyone had ever heard of initiating a return, so it’s understandable that there was some apprehension about the process before that.
Now that I think about it, I haven’t been on the “other side” of an operation like this. Above the Tie and Timeless probably mostly sell to people who already know how to shave with a DE razor and know what they want. So hopefully the amount of returned razors is low.
On the other hand, OneBlade seems to be aimed at — maybe not the mass market, but — a fairly large audience. Giving a full refund could become a real issue if you have a bunch of people ordering the razor just for kicks, when they know they can return it within a month. Still, the $99 to make the return is steep, and could be a lot more reasonable.
Whenever I go to shave, I assume there’s someone else on the planet shaving, so I say “I’m gonna go shave, too.”
– Mitch Hedberg
– Mitch Hedberg
