#31

Member
Redwood City
Hmmmm looking at the photo on their site, it's clear that yours didn't come with the same beveled edges. Strange. 

Asylum 17-4 DE Razor – BullGoose Shaving

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#32

Member
Indiana
He is refunding to everyone. And we can keep the razors.
http://shavenook.com/showthread.php?tid=62670

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#33
Am I going crazy?  There’s a change in texture outlining where I would think a bevel would be 
[Image: yDhmsyr.jpg]

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#34
(This post was last modified: 03-16-2021, 01:23 AM by AQU.)
From Phil at TSN.

“ I am running out the door but wanted to make a quick announcement. I have been shaving with the final Asylum 17-4 prototype for several months with great results. When I saw a post about the production razor not shaving, I did not believe it at first. I raced to the shop, threw a blade in one of the razors and shaved. My first thought was...my God this razor is smooth; it almost feels like there isn't a blade in it. I then realized that it was not cutting my stubble. Something clearly happened between approval of the final prototype and production.

I checked the production razors for cosmetic issues but did not check them with blades installed prior to shipping. With a highly polished razor, you really cannot do this as it will leave wax spots (at the very least) and customers will complain.

I am meeting with the machine shop tomorrow with both the prototype and a production razor to try and figure out what exactly went wrong. That said, something clearly did.

I will issue refunds over the next couple of days (There are 100 orders to process). Go ahead and keep the razor; you will get a very nice handle out of it. International customers, you may want to refuse the shipment to avoid taxes on a defective product. We do not know the timeline for the machine shop redoing the razors and decided to issue refunds rather than force people to wait indefinitely.”

He’s on it, good on him.

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Tony
#35

Merchant
San Diego CA
(03-16-2021, 01:18 AM)cornbread Wrote: Am I going crazy?  There’s a change in texture outlining where I would think a bevel would be 
[Image: yDhmsyr.jpg]

More likely just the filleted corner. From the top down view that surface is probably rounded, I imagine. Now that might also happen to be where the appropriate cut was supposed to be made, but I doubt the visual effect is related.

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#36

Posting Freak
Peachtree City, GA
As stated, Phil has always treated me more than fairly. Not a bit surprised he is stepping up on this matter

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#37
That’s extremely disappointing. I’ll be deleting my previous post.  I’ve also offered to send the topcap and handle back to him at my cost.

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#38
(03-16-2021, 01:29 AM)cornbread Wrote: That’s extremely disappointing. I’ll be deleting my previous post.  I’ve also offered to send the topcap and handle back to him at my cost.

You bring up a good point: Perhaps a run of new base plates is all that is required.

Then again, he probably wants to ensure the full razor is in proper order to avoid more issues.

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Tony
#39
(03-16-2021, 01:29 AM)cornbread Wrote: That’s extremely disappointing. I’ll be deleting my previous post.  I’ve also offered to send the topcap and handle back to him at my cost.

If you're suggestion would help I'd gladly do the same, ship it back.
  We all do pay for shipping here and there for our goodies, so it's no big deal. 
    I think it'd be kind of slick if he got most of the razors back where he could use the top cap and handle at least. cornbread s lead.
   That's dependent on if he can use the parts.

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#40

Merchant
San Diego CA
(03-16-2021, 01:26 AM)Blackland Razors Wrote:
(03-16-2021, 01:18 AM)cornbread Wrote: Am I going crazy?  There’s a change in texture outlining where I would think a bevel would be 
[Image: yDhmsyr.jpg]

More likely just the filleted corner. From the top down view that surface is probably rounded, I imagine. Now that might also happen to be where the appropriate cut was supposed to be made, but I doubt the visual effect is related.

Actually, looking at the first post again, I think I'm wrong. That's really strange.


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