Men Essentials 40% Discount on EVERYTHING

I got nowhere, trying to get in...

They have shut down the website and opened up the store, for a period of time I believe.

I got nowhere, trying to get in...

They sold out everything really quickly and I imagine closed down the link.

I picked up a Rockwell 2c at the 40% discount and its turned out to be a dud. Damaged threads on the top cap, or the handle , or both. Its super hard to screw thighs and I can feel more damage being done each time. I've sent an email to Men Essentials to see what can be done. The down side of buying stuff at a liquidation. I wonder if Rockwell would stand behind it?

Its super hard to screw thighs...

I guess it would be.

I picked up a Rockwell 2c at the 40% discount and its turned out to be a dud.  Damaged threads on the top cap, or the handle , or both.  Its super hard to screw thighs and I can feel more damage being done each time.  I've sent an email to Men Essentials to see what can be done.  The down side of buying stuff at a liquidation.  I wonder if Rockwell would stand behind it?

I may be mistaken, but IIRC the Rockwell top cap is very similar to the DE89 top cap.

Its super hard to screw thighs...

I guess it would be.

Its got to be auto-correct right?

I picked up a Rockwell 2c at the 40% discount and its turned out to be a dud.  Damaged threads on the top cap, or the handle , or both.  Its super hard to screw thighs and I can feel more damage being done each time.  I've sent an email to Men Essentials to see what can be done.  The down side of buying stuff at a liquidation.  I wonder if Rockwell would stand behind it?

I may be mistaken, but IIRC the Rockwell top cap is very similar to the DE89 top cap.

Thanks for the tip - I'll give it a try and see if it works. I'm getting radio silence from ME so another solution is likely my best bet. I'll try Rockwell and see what they say.

I hope Rockwell can help. Just because ME is going out of business, that doesn’t entitle them to sell defective products.

If Rockwell doesn’t come through, I’d call my credit card company to see what can be done. I generally don’t like to initiate chargebacks, but if they aren’t responding, then I’d go down that path over eating the cost of a defective product.


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I’d definitely give Rockwell a buzz.

I was a critic of theirs when the first KS launched (and during the subsequent fallout). Since then I’ve had a few personal conversations with Gareth and I feel confident when I say he truly wants his customers to be happy. I’m sure he’d be willing to make it right.

I haven’t used a 2C, but I have a 6S. It’s a good piece to have in your den - espescially for those new to wet shaving.

I sent an email to ME yesterday afternoon and still have heard nothing.

The good news is that I sent an email to Gareth at Rockwell this morning at 06:37 MST and received a response from Grigori at 07:17 MST telling me that they would take care of it and I received a shipping notice for the replacement razor at 08:11. I don't believe I have had better, faster service for a quality defect issue ever.

I've got to hand it the whole Rockwell team. Right from the start they set out to make a superb razor and they've stood behind it every step of the way through the early production issues all the way through to one off quality issues like mine on a razor that I purchased from a third party vendor. Thats how you build a great product and a great company. I've always said, its not whether problems arise, (because they will) its how the problem is handled that separates the successful companies from the rest.

I got my first Rockwell 6s about a year and a half ago at the suggestion of my friend Aurelian28 and it has quickly become the number 1 razor in my collection. I bought a 6s for my son and its his go to razor now. I bought another one as a backup because you never know right? I got a 6c in the kickstarter campaign and gifted that one to a friend because you have to spread the love right?

Thank you Rockwell you guys rock!