#1,281
For people with sensitive skin should really consider Karve with SB-B plate as well Russian START .69 SB plates
#1,282

Member
Saint Petersburg . Russia
Very poor customer service. Worse than anywhere else. Paid the order. 14 days no dispatch. There are no answers to my letters. Opened a dispute on PayPal. It is very unpleasant to deal with such a person. A shame !!!!

paradox, PAI-93 and Sun777 like this post
#1,283

Member
Southern US
(12-02-2019, 07:11 AM)Polovez Wrote: Very poor customer service. Worse than anywhere else. Paid the order. 14 days no dispatch. There are no answers to my letters. Opened a dispute on PayPal. It is very unpleasant to deal with such a person. A shame !!!!
See my post #1273 upthread.

george1906 likes this post
#1,284
(11-10-2019, 05:16 AM)Whisk-her Away Wrote:
(11-09-2019, 06:47 PM)Marcos Wrote: I immediately put in an order for a a SB E plate. In typical fashion it’s been a week or so since payment but the order is still unfulfilled. When it gets here it gets here.
It is wise to set your expectations low when it comes to Karve razor order fulfillment. There really seems to be no sense of urgency when it comes to timely delivery of a product for which one has paid. The implied message seems to be that one should be honored and grateful for the privilege of placing an order for a Karve razor that one will receive at some undetermined time in the not distant, but not near, future.

That is the same experience I had after payment to Karve.

They couldn't care at all about getting your paid for razor to you in anywhere near a reasonable time frame.

Great razor - absolutely the worst customer service.
#1,285
(12-02-2019, 04:57 PM)paradox Wrote:
(11-10-2019, 05:16 AM)Whisk-her Away Wrote:
(11-09-2019, 06:47 PM)Marcos Wrote: I immediately put in an order for a a SB E plate. In typical fashion it’s been a week or so since payment but the order is still unfulfilled. When it gets here it gets here.
It is wise to set your expectations low when it comes to Karve razor order fulfillment. There really seems to be no sense of urgency when it comes to timely delivery of a product for which one has paid. The implied message seems to be that one should be honored and grateful for the privilege of placing an order for a Karve razor that one will receive at some undetermined time in the not distant, but not near, future.

That is the same experience I had after payment to Karve.

They couldn't care at all about getting your paid for razor to you in anywhere near a reasonable time frame.

Great razor - absolutely the worst customer service.
Well, up until know I don't share that experience. I had 2 plates shipped expeditiously a month or two ago from Canada to the USA. I just put in an order Saturday for a complete SS razor with stand, all polished. Supposedly 'in stock'. Received order confirmation, and hope to see tracking # s within the next couple of days.
#1,286

A. Feitar
Portland, OR
I was on the waitlist for the Karve Stainless razor for months. I received my invoice and paid THREE weeks ago. I have emailed them for an update 5-6 times and received no update on shipment.

They are now selling the same razor without a waitlist. How about honoring my purchase before offering it to people that were not on the list for months! WTF!!

vonazar likes this post
#1,287

Scentsless Shaver
Oakland, ME
Back in April of 2018, I was able to have email exchanges with Karve Shaving. Since then, no answered emails. BUT, I have had quite a few few quick responses when sending a FB private message. Maybe try that, if you have an account with FB? Hope that can help. I also ordered a SS version last weekend during the sale, no shipping confirmation and given recent history, I figure it might be January to February! Glad I love the brass version. Now I have to check my patience!

Eric, a scentsless shaver
- Eric 
Put your message in a modem, 
And throw it in the Cyber Sea
--Rush, "Virtuality"

Overloader of brushes, Overlander fanboy, Schickhead, and a GEM in the rough!
#1,288
I got good results with a FB message a month or two ago, but sent a message yesterday and no reply. I ordered the new polished stainless on Nov 29 when it was shown as 'in stock', and received an order confirmation, but yet to see a shipping confirmation. With stuff like this paypal is your friend. I'd rather have the razor, but I know if worse comes to worse I can get my $ back.
#1,289

Member
Southern US
I hope that people weren’t buying Christmas gifts with their Black Friday Karve orders. I’d be surprised if those orders are delivered in time for Christmas. Anyone receive a shipping notice from their Black Friday order yet?
#1,290

Member
Saint Petersburg . Russia
My purchase from this seller ended in a refund through PayPal. I don’t want to deal with this person anymore. Ordered Timeless Ti.

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