(06-21-2024, 07:15 PM)Bob H Wrote: Hi….has anyone received their soap yet? Ordered one of the new releases on June 10 & have not gotten any shipment notification. With the current heat wave it may be a liquid when it arrives.
I received an email from Mo regarding lids for the soaps and letting me know that shipping would be delayed. I can't remember how long the delay was going to be but I have plenty of soaps to keep me busy till he can ship them. I also agree about the heat, these will probably be the last soaps I order until it gets cooler.
Dave
"Always walk where you like your steps"
"Always walk where you like your steps"
(This post was last modified: 06-22-2024, 04:45 PM by Southsider.)
from Aion:
"Greetings
I'm sorry to inform you that I need to postpone shipping your Aion Skincare Mallard soap orders originally scheduled for June 17th-19th.
The delay is due to an inventory error. I mistakenly believed I had lids in stock for the jars, but I discovered they were actually jar boxes.
I've placed an order for the lids. As a result, your orders will now ship on June 26th or 27th. If your order doesn’t contain any soaps, it will ship later this week.
I understand this delay may cause inconvenience, and I sincerely apologize for the oversight. Thank you for your understanding and patience.
If this delay is problematic for you, I completely understand. You can request a full refund for your order by replying to this email.
In the meantime, please don't hesitate to reach out if you have any questions.
Regards,
Mohammad."
"Greetings
I'm sorry to inform you that I need to postpone shipping your Aion Skincare Mallard soap orders originally scheduled for June 17th-19th.
The delay is due to an inventory error. I mistakenly believed I had lids in stock for the jars, but I discovered they were actually jar boxes.
I've placed an order for the lids. As a result, your orders will now ship on June 26th or 27th. If your order doesn’t contain any soaps, it will ship later this week.
I understand this delay may cause inconvenience, and I sincerely apologize for the oversight. Thank you for your understanding and patience.
If this delay is problematic for you, I completely understand. You can request a full refund for your order by replying to this email.
In the meantime, please don't hesitate to reach out if you have any questions.
Regards,
Mohammad."
(This post was last modified: 06-28-2024, 04:47 PM by Southsider.)
Another email from Mohammad on 6/28:
"Greetings,
I appreciate your patience regarding your order. Due to unforeseen setbacks, I've had to adjust our shipping timelines.
Your order will now ship on July 5th. I understand this delay might be inconvenient, but I assure you it'll be worth the wait. These soaps and aftershaves smell amazing.
I apologize for any inconvenience this may cause. If you have any questions, please reply to this email.
Thank you for your understanding and continued support!
Best,
Mohammad.
Grooming Dept
3376 Mayette Avenue
Unit A
Santa Rosa CA 95405
United States"
"Greetings,
I appreciate your patience regarding your order. Due to unforeseen setbacks, I've had to adjust our shipping timelines.
Your order will now ship on July 5th. I understand this delay might be inconvenient, but I assure you it'll be worth the wait. These soaps and aftershaves smell amazing.
I apologize for any inconvenience this may cause. If you have any questions, please reply to this email.
Thank you for your understanding and continued support!
Best,
Mohammad.
Grooming Dept
3376 Mayette Avenue
Unit A
Santa Rosa CA 95405
United States"
(This post was last modified: 09-16-2024, 04:48 PM by steelwindmachine.)
they are now available at Pastuer's of NYC and Top of the Chain of Canada.
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